If you have any issues logging in, please do the following:
- Empty your browser cache/s
- Empty your browser cookies for this site
- Hard restart your web browser
- Go to the login page, then follow and use the lost password link
- Locate the new email (check your spam folder) and follow the link (once) back to this site
- The fresh link should return you directly to the edit profile page where you should create a new password (do not leave this blank)
- You can now logout followed by a login using your new password
If you get a “Failed security check, expired Activation Link due to duplication or date.” message, the workaround is to ensure you are using the SAME BROWSER for each end of the request eg; password reset AND login with password change, as described above.
If you still have issues, please describe your problem clearly using the contact form available via the Help menu.